Terms and Conditions
Booking and Cancellation Policy:
Appointments must be scheduled in advance through our website, phone, or in person.
Cancellations or changes to appointments require at least 24 hours notice. Failure to provide sufficient notice may result in a cancellation fee.
Service Satisfaction:
We strive to deliver high-quality services to all our clients. If you are dissatisfied with your service, please notify us within 48 hours, and we will make every effort to address your concerns.
Payment:
Payment for services is due at the time of appointment unless otherwise arranged.
We accept cash, credit/debit cards, and other forms of electronic payment.
Gift Cards and Vouchers:
Gift cards and vouchers are non-refundable and cannot be exchanged for cash.
They must be presented at the time of redemption and may only be used for specified services.
Health and Safety:
Clients are required to disclose any medical conditions or allergies before receiving services.
We reserve the right to refuse service to anyone who may pose a health or safety risk to themselves or our staff.
Personal Belongings:
We are not liable for any loss or damage to personal belongings brought into the salon premises.
Children and Pets:
To maintain a relaxing environment, we request that children and pets are not brought into the salon unless they are receiving services.
Data Privacy:
We are committed to protecting your privacy and will only use your personal information for the purpose of providing services. Your data will not be shared with third parties without your consent.
Changes to Terms and Conditions:
We reserve the right to modify or update these terms and conditions as needed. Any changes will be communicated through our website or other appropriate channels.
By booking an appointment or using our services, you agree to comply with these terms and conditions. If you have any questions or concerns, please contact us at the provided phone number or email address.