Booking and Cancellation:

All appointments must be booked in advance through our website, phone, or in person.

Cancellations or changes to appointments require at least 24 hours notice. Failure to provide sufficient notice may result in a cancellation fee.

Refunds:

Refunds for services rendered are only provided in cases where the service was not completed to your satisfaction or in the event of an error on our part.

Refunds will be issued using the original method of payment and may take several business days to process.

Late Arrivals:

We understand that unforeseen circumstances may arise, but we kindly request that you arrive on time for your scheduled appointment. Late arrivals may result in a shortened service time or rescheduling of the appointment, at our discretion.

No-Shows:

Clients who fail to show up for their scheduled appointment without prior notice will be considered a “no-show” and may be subject to a cancellation fee.

Repeat no-shows may result in the requirement of pre-payment for future appointments.

Special Circumstances:

In cases of extenuating circumstances such as illness or emergencies, we may waive cancellation fees at our discretion. Please contact us as soon as possible if you are unable to attend your appointment.

Contact Us:

If you need to cancel or reschedule your appointment, or if you have any questions regarding our refund and cancellation policy, please contact us at +9193114 59436 or email us at info@sassylooksstudio.com.

By booking an appointment with us, you agree to adhere to the terms of our refund and cancellation policy. We appreciate your understanding and cooperation.